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Password FAQ

What are the password requirements?

Password must meet the following requirements:

  • Contain at least 8 characters
  • Contain at least 1 number
  • Be different than any of your previous passwords
  • Must not contain your name or username
  • Should not contain the characters "&" or "<".

When does my password expire?

Passwords expire every 120 days.  You will begin receiving email reminders that your password is about to expire 14-day prior to your password's expiration date.

Can ITS reset my password over the phone?

For security reasons, ITS is unable to change passwords over the phone.  Please visit the password reset webpage to generate a temporary password.

How can I reset a forgotten password?

Visit the following link for information on resetting your NCC password.

Reset my Password