Main menu

Known Issues

IPrint - Incompatible with Mac OS X - El Capitan


Mac OS X - El Capitan is not compatible with the version of iPrint currently installed at NCC.   Users can print from El Capitan using the webprint interface.

Status:  In progress - several backend upgrades are required to support the newest iPrint client. 

ETR: Winter Term 2016
 

iPrint - Incompatible with Windows 10


Windows 10 is not compatible with the version of iPrint currently installed at NCC.  Users can print from Windows 10 using the webprint interface.

Status:  In progress - several backend upgrades are required to support the newest iPrint client

ETR: Winter Term 2016

Microsoft Office 2013 - Some fonts no longer appear correctly


Microsoft Office 2013 no longer supports Type 1 and other postscript fonts. TrueType and OpenType fonts should continue to work fine.  If you have a font that no longer works, a TrueType or OpenType version of that font may be available.

Merlin: Issues opening W-2s in Firefox


Firefox may have issues opening your W-2 (.pdf file) from Merlin.  The W-2 form might open, however the fields may all be blank.

Workarounds:

1. Open your W-2 using Chrome or Internet Explorer

2. Modify your PDF viewer settings in Firefox.  Detailed instructions are available at:

http://its.noctrl.edu/frequently-asked-questions/firefox-faq?address=How...?
 

Merlin: Issues opening W-2s in Safari


Safari's built-in PDF reader "Preview" is not able to open PDFs that have been generated by the College's ERP system.

Workaround:

1. Open your W-2 using Chrome