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Thursday, November 20, 2008 : :

ITS UPDATE: BlackBoard, Computer Security Tips and Tricks

BlackBoard
There is an infrequently occurring problem that we've seen since the beginning of the year when we switched to the new version of BlackBoard.   We shut BlackBoard down every night around 2 am for three minutes to take a "snapshot" for backups, and every so often (every 30 to 45 days or so) the BlackBoard database refuses to restart without a reboot of
the server.  This was the case the other night.
 
Since it happens so infrequently, it's been a very challenging problem to diagnose and resolve, but we're working on it!
 
Computer Security Tips and Tricks
  • Use strong passwords for all online log-ons.
  • At home keep your system patched---let your operating system and security applications update themselves.
  • Disable fine and printer sharing at home unless you need them enabled; and then only keep them enabled when you need to use it.
  • Never open e-mail attachments from people you do not know.
  • Never give out personally identifying information, or your passwords to a stranger (this includes ITS).
  • Make sure that all shopping and banking transactions are SSL encrypted.  You should see an icon of a lock in the bottom of your browser window or next to the location window when it come time to type in your personal information.
  • At home, make regular back-ups of important files and folders.
  • Encrypt important files and folders.  Compression utilities such as WinZip will encrypt file contents.