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What is premium ResNet service?
Premium ResNet service is an option any North Central College student
can utilize when they encounter a computer problem or need not supported
by standard ResNet services.
How much will I be charged for premium ResNet
service?
One voucher will cost $25.00 payable by cash or check only. This
non-refundable voucher is good for any computer problem that takes
less than 1 hour to fix (this is the case the majority of the time).
Vouchers can be purchased at the helpdesk of ITS located in Carnegie
Hall.
What are some examples of what premium ResNet
service does?
Here is a side-by-side comparison of PRS and standard ResNet
| Standard ResNet |
Premium ResNet |
Installation of NICInstallation and setup of
Novell client
Troubleshoot network and NCC email |
Installation of extra drives i.e. CD-RW,
hard drive, zip etc…
Installation of software
Removal of
Viruses
PC tune-up
Upgrading RAM, CPU etc…
Installation
and setup of printers, cameras,
scanners etc…
General and non-network related computer problems |
What is a PC tune-up?
Like a car a computer needs to be taken care of and took to a professional
from time to time. Have you noticed that the longer you have your
computer the slower it seems to be? Have you ever installed software
and then realized that it was not what you had hoped for? Have you
installed peer-to-peer file swapping programs? All of these factors
are related, the reason your computer is performing less than optimal
is because it can be bogged down with loaded software and often
P2P programs (such as Kazaa) install software you don’t even
know about. The PC tune-up aims to increase the speed of your computer.
The technician will also scan your computer for any signs of viruses
with the most up to date antivirus software and recommend any upgrades
that may also increase the overall effectiveness of your computer.
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