FAQ

How Do I . . .

Check my bandwidth usage
Login to my Account
Connect to Wireless
Register my Port
Reset My Password
Access My Network Drives
Connect to Wireless on Android
Publish a Web Page
Connect to Xbox PS3 Wii
Join a "Go To Meeting" or "Go To Webinar" Session
Windows 8 & Windows RT Wireless
Groupwise Archiving

FAQ for Faculty, Staff and Students

Login to my Account

Information on how to login to the college network.

Register my Port

All Ethernet ports are activated from the beginning of the year for one week. To keep them active, however, students need to complete our online port-registration page.

FAQ: Email

Frequently asked questions about Groupwise 8.0, the official email system of the college, and email in general.

Blackboard Help for Faculty

Detailed help for faculty use of Blackboard: Getting started, managing your course, grading, assesments, troubleshooting and more.

Blackboard Help for Students

Information and frequently asked questions about Blackboard for Students

Network Print Solution (iPrint)

iPrint is a network print management system that allows students to print from their personal computers to any public printer on campus. iPrint is available for both Windows and Mac operating systems.  Please click on the link for your OS to view the installation instructions.


Windows 7

MacOS 10.x

 

 

Installing an iPrint printer in Windows

1.    Launch Firefox or Internet Explorer as an Administrator

Reset My Password

Please click on the following link to reset your password for Blackboard, Merlin and Email.

Configure Mobile Devices for NCC Email

While it is impossible to support every make and model of mobile phone on the market, ITS can provide you general settings to receive and send email via your cell phone.    

Smart Board FAQ's

Can I save my notes from SmartBoard?

Cable TV Services

Phones and Voicemail

The following page contains information for telephone services for both faculty & Staff and Students.

Connect to Wireless on Android

The instructions below are for configuring an Adroid 2.2+ device to connect to the NCC Wireless Network.          

Wireless FAQ

Wireless information and answers to common questions.                                                    

Mac OS X v.10.7 "Lion"

Connect to Wireless for Mac "Lion" Users

File Sharing FAQ

File sharing is the practice of distributing or providing access to digitally stored information over a network connection.

Join a "Go To Meeting" or "Go To Webinar" Session

Please follow the instructions below to join a Citrix "GoToMeeting" or "GoToWebinar." The invitation you receive via email will probably contain a link intended to take you directly to a meeting.  These links usually require an administrator password because they try to install the software each time you click the meeting link. Please follow the instructions below to prevent the administrator password prompt.

Digital Millenium Copyright Act FAQ

Information and college policy on copyright laws 

Managing Netflix video quality

Netflix is now letting U.S. subscribers select the quality of streaming videos to avoid exceeding bandwidth limitations.

Windows 8 & Windows RT Wireless

Windows 8 and RT wireless configuration settings

Drupal Tutorials
The ITS Web Team has produced 10 videos to serve as a guide to using
Drupal viewable at http://www.youtube.com/user/NCCITS. Listed below are the topics covered in the tutorials.
Merlin Error: Login ID not found

Merlin Error: Login ID Not Found

 

Groupwise Archiving

To help reduce the size of your mailbox, you can opt to archive your messages.  Archived messages can be easily retrieved.  You have the option of manually