There are two ways to access your Groupwise email account. If you are logged into a campus workstation, simply double-click the Groupwise icon on the desktop. You will need to enter your NCC network username and password.
Frequently Asked Email Questions
What is my email username and password?
The format for your email username is:
First initial + middle initial + last name (lower case, no spaces)
For example, user John Quincy Adam's user name would be: jqadams
If you are a new student, your password is: NCC plus your seven digit ID number. If you are a returning student, your email password is the same as your network and Merlin password.
What is my email address?
All student, faculty, and staff members are in the following format:
Can I read my email from off-campus?
You can read your email from off campus by using the webmail icon from the ITS website, or by entering the following address: http://webmail.noctrl.edu
How do I reset my email password?
To reset your password, select the Reset Password option from the ITS website. Using this option will reset your password for email, Merlin, the network, and Blackboard.
How can I ensure that I do not contribute to Electronic Junk Mail or SPAM?
- The web is filled with junk mail. Do not contribute to it.
- Remember what is interesting to one person, may not be interesting to another.
- If you are a member of a public or private distribution list, only send email that will inform a majority of the people on this list serve.
- Incessant reminders about coming events tend to be annoying. If you want to publicize an event by mass email, send one message well in advance and then another a day or two before the event.
- Chain letters, political advertising, solicitations for non-college sponsored organizations or causes, proselytizing and any commercial venture are examples of unacceptable use of North Central's email system.
How do I stop Junk Mail or Abusive email?
- If you receive unsolicited, unwanted email from a member of the NCC community, filter the messages to Trash. If you are getting email of a different nature than does not relate to college business, then REPLY to that individual, stating that you do not want to receive email of that type from the individual. SAVE the original email and your REPLY as evidence. If the email continues, consider filing a complaint to the appropriate entity, the Assistant Vice President of Human Relations, the Dean of Students, or the Dean of the Faculty. Remember if you believe that your rights have been violated by another's use of technology in a form of harassment, whether verbal, pictorial or any other means, please report it.
- If you receive unsolicited/unwanted email from a known vendor that you have done business with or from a legitimate group, then REPLY to them with a "take me off your list" and that should get results.
- If you receive unsolicited/unwanted spam type email from someone unknown to you outside the North Central community-DELETE IT. DO NOT REPLY TO IT. Replying only provides proof that the "spammer" has found a currently used email account. Your account address may then be sold to dozens or hundreds of other spammers and junk mail merchants.
- Do not participate in CHAT groups, NEWSGROUPS, online "Surveys," etc. as most tend to then flood you with junk email.
- Once the flood of junk email has started, there is very little that you can do to get rid of it other than filtering it or using the DELETE feature.
- If you choose to subscribe to a listserv, be sure that you print out and save the instructions on how to Unsubscribe should you find that the list does not meet your needs.
- If you are getting junk mail in your personal off-campus email account (AOL, Worldnet, Hotmail, etc.) then you may just want to change your email address. Outside providers allow you to do this easily. Make sure that you inform all of your contacts about your new email address.
How do I protect my privacy?
- Protect your password! Once someone has your password, they can read your email and they can send email from your name.
- LOG OFF! If you do not log off, you can be the victim of someone using your computer to send offensive messages that come from you!
- Email is never private. Any recipient can forward what you send to "the world." In addition, under certain circumstances, see Acceptable Use of Technology, the College may read your email.
- Deleting email does not mean that it is gone forever. Email is backed up nightly and stored on tape. If you don't want it saved, copied, forwarded or shared, then delete it daily before you leave.
Can I save my emails indefinitely?
There is not infinite storage space on the network so it is necessary that you purge your email periodically. All students have 500 MB of storage space for their email. You should purge the Inbox, Sent messages and Trash.
What if I want to keep my email?
You have two options:
- Save any message and attachment that you want to keep to a disk space that is outside the email system (preferably your F: network drive or a USB Jump drive). Please note that saving an email message to another location does NOT save any attachments-you must save each attachment separately.
- Archive your email on a regular basis.