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Virus Removal

If you believe your computer has contracted a virus, you should take immediate action to prevent the virus from spreading.  

  1. Remove your computer from the network (remove ethernet cable or disable wireless)
  2. Perform a full anti-virus scan
  3. Install MalwareBytes (off of a USB stick downloaded from another computer) and then perform a MalwareBytes scan
  4. Bring your computer to the ITS Help Desk - we may be able to help.  ITS has several virus removal tools available to assist students with virus removal. It is suggested that you provide ITS with your power supply and operating system disks when dropping off your computer for virus removal. If ITS is unable to remove the virus successfully, a re-install of your computer's operating system may be necessary.